For ages 21+

tbaj Responsible Gaming — Your safety is our priority

tbaj believes gaming is entertainment — not a source of stress. Our safe gaming tools, deposit limits, and self-exclusion system keep you in control at all times.

What is Responsible Gaming and why does it matter?

Online gaming and betting is a great form of entertainment, but it should always be enjoyed within the right limits. tbaj firmly believes that every player's experience should be enjoyable, safe, and controlled. Responsible gaming means knowing your budget, setting time limits, and never placing gaming above other responsibilities in life.

The responsible gaming policy on the tbaj platform applies to all players. We want to ensure that none of our members run into gaming-related problems. That is why we have built a number of effective tools and safety measures — which you can use at any time from your account.

Important: tbaj is for individuals aged 21 and above only. Anyone managing an account on behalf of a minor is in clear violation of our rules.

When gaming begins to affect other areas of life beyond entertainment — such as family, work, or finances — it is time to seek help. tbaj's support team is available in Bengali 24 hours a day, 7 days a week.

The core pillars of our Safe Gaming policy

Age Verification and Protection

Age verification is mandatory when registering at tbaj. We do not allow anyone under 21 to use the platform. Parents should keep their devices protected with a PIN or password.

21+ mandatory

Setting Deposit Limits

Set a daily, weekly, or monthly deposit limit on your account. The minimum deposit amount is ৳100. Once a limit is set it takes effect immediately, and if increased it takes effect after 24 hours.

Budget control

Time-Out Feature

If you feel you need a break, use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days. During this period no betting or deposits will be possible.

Temporary break

Self-Exclusion

If you need a long-term break, use the self-exclusion option. You can close your account for 6 months or permanently. This request takes effect immediately.

Long-term protection

Gaming History and Tracking

View your gaming history and deposit and withdrawal records from your account at any time. Regularly monitoring your spending patterns helps you maintain healthy gaming habits.

Transparency

24/7 Bangla Support

Our support team is available around the clock in Bengali. If you feel any concern or difficulty related to gaming, contact us via live chat right away.

Round-the-clock support

Assess yourself

Answer the following questions honestly in your mind. If your answer is "Yes" to more than one question, it may be time to reconsider your gaming habits.

  • Are you gaming beyond your budget, or do thoughts of playing come to mind even when you have no money?
  • Are you hiding your gaming from family or friends?
  • Are you repeatedly placing larger bets to try to recover losses?
  • Is gaming taking up more time than work, family, or studies?
  • Do you feel unable to stop gaming even when you want to?
  • Is gaming affecting your sleep, eating, or mental health?

If your answer to any question is "Yes" — contact our live chat without delay or activate a time-out or self-exclusion on your account. We are here for you.

How to use the protection tools

💳 Deposit Limit

Go to the "Deposit Limit" option in your account settings and set your preferred limit. Reducing a limit takes effect immediately; increasing it takes effect after 24 hours.

⏱️ Session Reminder

Turn on session reminders to keep track of how long you have been playing. An on-screen alert will appear at a set time to help you take a break.

🔕 Time-Out

Take a 24-hour, 7-day, or 30-day time-out from the "Account Controls" menu. During this time you will not be able to log in to your account.

🔒 Self-Exclusion

Fill in the self-exclusion form for a long-term break. You can close your account for 6 months, 1 year, or permanently.

Steps to activate self-exclusion

1

Log in to your account

Access your tbaj account and click the profile icon at the top.

2

Go to the "Responsible Gaming" menu

Select the "Responsible Gaming" option within Settings.

3

Choose self-exclusion

Select the self-exclusion duration (6 months, 1 year, or permanent).

4

Confirm

Verify your identity and confirm — your account will be suspended immediately and you will not receive any promotional messages.

5

Contact us for assistance

For any difficulties, reach us directly via live chat or at [email protected] — our team is always here for you.

How to build healthy gaming habits

Responsible gaming is not just about avoiding problems — it is a mindful way to enjoy gaming to the fullest. The tips below apply to every member of the tbaj community.

Set a financial limit

Before you start gaming, decide how much you can afford to spend. Only bet an amount that, even if lost entirely, will not affect your daily life. The minimum deposit at tbaj is just ৳100, so you can start small and still enjoy yourself.

Stick to time limits

Playing for many hours in a row reduces your ability to make good decisions. Set a maximum time for each day or each session and stick to it. Take regular breaks and spend time with your family.

Do not chase losses

A common mistake is placing larger bets after a loss to try to "win it back." This is one of the main warning signs of a problem. Remember, gaming is entertainment — not a means of investment.

Avoid gaming under stress or alcohol

When you are under stress, feeling anxious, or dealing with other problems, gaming decisions tend to go wrong. It is better not to start playing in that state. Gaming is never a solution to mental health issues.

Protecting minors

If children or teenagers in your household can access your device, set a password on it and keep your tbaj account logged out. Age verification is mandatory in tbaj's registration process. Any account found to be used by someone under 21 will be closed immediately.

Need help? We are here

24/7 Bengali Live Chat Support

For any gaming-related concerns, setting account limits, or self-exclusion requests — our support team is ready to help in Bengali 24 hours a day, 7 days a week.

[email protected]
24/7 Live Chat (Bengali)

Common questions about responsible gaming

Log in to your account and go to the "Responsible Gaming" option in the Settings menu. There you can set daily, weekly, and monthly deposit limits. If you need any help, contact us via live chat.

Yes, your account balance stays secure even after self-exclusion. Contact our support team to process a withdrawal — they will help you complete it. Withdrawals are usually processed within 1 hour.

A time-out is a short-term break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is long-term — it can last from a minimum of 6 months to permanently, and requires review before it can be lifted.

Under tbaj's policy, no one under the age of 21 is allowed to open or use an account. We strictly follow our age verification process. If an underage user is detected on any account, it is closed immediately.

Speak directly in Bengali via tbaj's 24/7 live chat support. You can also email [email protected]. Our team will help you take the right steps with full confidentiality.

No. Once self-exclusion is active, we remove your details from our marketing list. During the self-exclusion period you will not receive any bonus offers, newsletters, or promotional communications.

Enjoy safely at tbaj

Play responsibly and have fun. See the links below to learn more about our games, cricket betting, and live casino.

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